Legal

Privacy Policy

Last Updated: May 6th, 2026

1. Introduction

Motus Systems LLC ("Motus Systems", "we", "us", or "our"), registered at 1021 E Lincolnway Suite 8114, Cheyenne Wyoming 82001, United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information in the following ways:

  • Information you provide directly: Name, email address, phone number, company name, job title, and any other information you submit through our contact forms, onboarding process, or service agreements.
  • Information collected automatically: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website via standard web analytics tools.
  • Information from third parties: Business contact data from professional databases, LinkedIn, and other publicly available sources used to provide our outbound sales services.
  • Communications data: Records of correspondence between you and our team, including emails, call transcripts, and meeting notes.

3. How We Use Your Information

We use the information we collect to:

  • Deliver and manage the services outlined in your service agreement
  • Communicate with you about your account, projects, and service updates
  • Process payments and manage billing
  • Improve our website, services, and internal processes
  • Comply with legal obligations and enforce our terms
  • Analyse usage patterns to enhance user experience
  • Send marketing communications where you have given consent or where we have a legitimate interest

4. Marketing Communications

We may send you marketing emails about our services, industry insights, and relevant updates. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us at team@motussystems.io. Opting out of marketing emails will not affect transactional communications related to your active service agreements.

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Trusted third-party vendors who assist in delivering our services (CRM platforms, email infrastructure, analytics tools), bound by confidentiality obligations.
  • Professional advisors: Lawyers, accountants, and insurers where necessary for business operations.
  • Legal authorities: Where required by law, court order, or to protect the rights and safety of Motus Systems or others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict our processing of your data
  • Request portability of your data in a structured, machine-readable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at team@motussystems.io. We will respond within 30 days.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyse site traffic. We use:
  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain our service relationship, comply with legal obligations, and resolve disputes. Client data is typically retained for seven years following the end of an engagement to meet financial record-keeping requirements. When data is no longer needed, it is securely deleted or anonymised.

10. Third-Party Information

In providing outbound sales and go-to-market services, we may process personal data of third-party individuals (such as your prospects and leads) on your behalf. In these cases, you act as the data controller and are responsible for ensuring you have appropriate legal basis to share such data with us. We process this data solely as instructed by you and in accordance with our Data Processing Agreement.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at team@motussystems.io and we will promptly delete it.

12. International Data Transfers

Motus Systems operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your own. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant data protection authorities.

13. GDPR Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR:

  • Legal basis for processing: We process your data on the basis of contract performance, legitimate interests, legal obligations, or your consent.
  • Right to lodge a complaint: You have the right to file a complaint with your local data protection authority (e.g., the ICO in the UK, or your national supervisory authority in the EEA).
  • Data Protection Officer: For GDPR-related enquiries, contact us at team@motussystems.io.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by posting the revised policy on our website with an updated "Last Updated" date. Where required by law, we will provide more prominent notice or obtain your consent. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Motus Systems LLC
1021 E Lincolnway Suite 8114
Cheyenne, Wyoming 82001
United States

Email: team@motussystems.io

Website: motussystems.io